FAQ's

Maybe these frequently asked questions and their answers will better help you to get to know Carrot Top Studio, the way we work, and our products! 

How long does it take to receive a stole?

• If you see it on the website it is in stock unless otherwise noted. We ship via USPS

  

  A new Advent limited
  edition stole. See it here.

  Priority mail within 24 hrs. of receiving your order. Delivery takes 2-3 business days.You will be notified of the tracking information so you can follow your shipment!

What if I need the stole sooner than that?

• Email us or call (412-480-4193) and we'll invoice you if overnight shipping is available to your address. And then we'll get the shipment on its way!

Who makes these unique ministry stoles?

• Jenny Gallo is the artist/designer/seamstress. It's basically a one woman show with occasional assistance from another person that sews or assists with shipping. 

Can I change something about a stole I see on the website?

• We usually don't modify our in stock inventory. At times we can hem a stole to make it shorter if needed. This is dependent upon the stole's design and there is a small fee for this service.

How do I measure for a stole?

• We measure from the middle back of the neck to the edge of the hem. 

• If this is a gift think about the height of the person receiving the stole and about whether they will wear a robe or not. The stole looks best if it doesn't hang below the hem of the robe. Lastly, if the pastor, priest, minister, or wedding officiant will be walking up and down steps in the place that they lead in (like from the sanctuary floor up steps to the chancel) then a too long stole can be tripped upon.

Why can't I find the stole I saw on your website last week?

• Our work is created in limited editions of 1-10 stoles per design. If we are selling a prototype we try to make note that this is one-of-a-kind. Therefore if you're interested you should know not to hesitate too long. Our busiest months are generally October, February, and May....these are times you shouldn't hesitate either as the inventory can change swiftly. With that said if you are seriously interested but your finances aren't ready please let us know and we'd be willing to hold a stole for you for a reasonable amount of time.

Do you accept commissions?

• Occasionally we do accept commissions. It is mostly dependent upon the schedule if this is possible. Don't hesitate to float an idea past us. Sometimes your ideas can translate well into a limited edition. We find that you have good ideas and if you're willing to share the idea then we will put it into the limited edition line up when possible. 

Why are you called Carrot Top Studio?

• Orange hair since birth + being called a "carrot top" during school years = the name for the studio. We've learned to embrace the teasing that used to make us blush!